Refund policy

Thank you for shopping at *Bichoniverse*!
Each product is made specially for you once an order is placed, so please double-check your size and design before confirming payment.

We only accept returns or refunds for:

•⁠  ⁠Items that are damaged, misprinted, or wrong size sent.
•⁠  ⁠Items lost during shipping.

To request a replacement or refund:

1.⁠ ⁠Contact us within *7 days* of receiving your order.
2.⁠ ⁠Provide your order number and clear photos of the issue.
3.⁠ ⁠Once approved, a replacement or refund will be arranged.

We do *not* accept returns for:

•⁠  ⁠Change of mind or wrong size ordered.
•⁠  ⁠Items already worn, washed, or damaged by customers.